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| 1. |
Do I need to provide my own software for tracking? Top¡ü |
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WorhPal provides tracking software free of charge. You can also design your own software for your specific purpose with our technical assistance when necessary. We can also suggest you the right software supplier for your customized needs. |
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| 2. |
Do I need to have my own maps? Top¡ü |
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For navigator, we have maps with different coverage for your application. But for GPS trackers, you can either buy Google earth or other digital maps with GPS port for real time tracking. |
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| 3. |
Is there a possibility for my own logo on the product? Top¡ü |
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We can print your own logo on the products if you order over 100 sets... |
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| 4. |
Do you offer warranty? If yes, how long? Top¡ü |
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Yes, All our products are guaranteed for free maintenance.(Personal GPS Tracker for 2 years and Vehicle GPS Tracker and navigator for 1 year) |
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| 5. |
I am interesting in the Vehicle Tracking System, how do I start the business? Top¡ü |
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First you can download our demo software and have a demo tasting which would enable you to get an idea of what and how the device can do for you. Once you are further interested, you can choose to place a trial order. |
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| 6. |
How do I pay? Top¡ü |
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You can pay by bank transfer or Western Union. Once you have decided what all you want to buy please send us an email with complete details at sales@worhtpal.com and we would provide you the proforma invoice. |
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| 7. |
Does the device comply with the European Directives? Top¡ü |
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The products are CE and Rohs certified and they are guaranteed for free maintenance. |
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| 8. |
Is there in Europe any company who buys your product? Top¡ü |
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We¡¯ve a lot of customers in Europe e.g. England, Italy, Netherlands, Austria and etc. |
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| 9. |
Is it possible to have the device in standby (GPS inactive) until contacted by either SMS or GPRS for a position? Top¡ü |
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To save the power, the device has a similar function to what requested above. It can be set?sleeping mode. When this mode is set, the device will stop working for a certain time and reactivated automatically. The stop-reactivate will be cycled. |
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| 10. |
Do you do dropshipping? Top¡ü |
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Yes. But customer is supposed to take the shipping rate for each dispatch. |
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| 11. |
What¡¯s your minimum Qty.? Top¡ü |
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Usually, our minimum order is 50 pcs. Of course, you can buy 1 or 2 for testing first. |
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| 12. |
Do you have a manual in English - or even in German, French and Italian (printed or as Winword-Doc or Acrobat PDF-Document)? Top¡ü |
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At this moment, we just have the English manual in PDF format. |
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| 13. |
Is there any discount for bulk buying? Top¡ü |
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Sure. The more you order, the more you save.
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